I learned important lessons about life at a kitchen table in Jackson Heights, Queens when my friend’s Cuban mother invited me to lunch in high school.
You’re more than an emoji. Practice being more present in your communications. Having positive face to face interaction can leave
In my book The Learned It in Queens Communications Playbook – Winning Against Digital Distraction, I write that developing strong listening skills helps build trust and strong teams. Well, I saw that skill set in action this weekend. I attended dragon boat races at the Dragon Boat Festival in Flushing Meadow Park in Queens, New York.
Put your anecdotes to work! Yesterday, I had the pleasure of participating in an energizing virtual workshop led by Shawn
Rediscovering “Being In-Person” by relearning our human connections is now in process.
If you’ve been working from home, going back to the office has probably been on your mind. And if you’ve
Online technology can help us target online abuse, harassment and extremism
What’s My Learned It In Queens Lessons? 1. First, find a smart, creative person who engages in deep listening when you need to solve a problem
2. Listen to their suggestions and give their ideas a chance to percolate. In other words, trust that they know what they are doing.
3. Don’t pick up the phone or fire off an email saying “Whatareyakiddingme?”when you think you’ve been “misheard.”
4. Instead, give yourself and your resource the gift of the pause.
5. Chances are you’ve gotten some great advice, but your brain needs time to process the information.
6. Then say the words that any creative consultant loves to hear “ Thank you” and “You were right and so on point.”
“Spring Fever” isn’t just an expression, it’s a real condition. I had a great conversation with my colleague Jeff on
Most of us get frustrated and sometimes angry when we don’t hear back from someone. When we finally do get a response, many times we don’t like or understand it!
