keep it together

Dan Lyons Time Magazine Cover Interview
being authentic

Listen More. Talk Less

Why is it so challenging to stay quiet? What is the result of over talking or talking exactly at the moment when it would be so much more beneficial to stay silent?

We recently released an episode of Narativ Inc’s LEADERSHIP STORY TALKS podcast that was all about the power of keeping your mouth shut, with the author Dan Lyons and we got so many great insights from the conversation that we decided to write an article about these.

Dan’s book STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World is filled with strategies that are linked in research and in observations of today’s most effective leaders.

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communications

Experiencing a miscommunication? Remember to “keep it together!”

What’s My Learned It In Queens Lessons? 1. First, find a smart, creative person who engages in deep listening when you need to solve a problem
2. Listen to their suggestions and give their ideas a chance to percolate. In other words, trust that they know what they are doing.
3. Don’t pick up the phone or fire off an email saying “Whatareyakiddingme?”when you think you’ve been “misheard.”
4. Instead, give yourself and your resource the gift of the pause.
5. Chances are you’ve gotten some great advice, but your brain needs time to process the information.
6. Then say the words that any creative consultant loves to hear “ Thank you” and “You were right and so on point.”

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