folded slice of Queens Pizza
being authentic

Happy Thanksgiving – “Keep it Authentic but keep it together at the table!”

Happy Thanksgiving! Here’s my “Learned-It-In Queens Communications” style holiday wish for everyone (including me!)

I hope that you have the opportunity to gather with friends and family this weekend and share special moment around the dinner table.
1. Breaking bread together provides us with an opportunity tobreak down barriers and nourishes. Consider it the yeast of communication.

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STORYTALKS - A Podcast by Narativ
people engagement

Learning From First Graders

Are you going fully remote? Fully in person? Hybrid? Staggered? So many of these terms were only a small part of corporate life, now it’s all we think about. What can we learn about how to re-engage and welcome people back from other institutions, outside of business?

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STORYTALKS - A Podcast by Narativ
communications

Communication Gaps in a Hybrid World

In this digital and remote work age, how do you balance humanity and technology? What are the communication gaps that are occurring in your work place as a result of an increasingly “connected” world?

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STORYTALKS - A Podcast by Narativ
communications

Vulnerability, Leadership & Storytelling

This is our latest episode of STORYTALKS – a podcast by Narativ. During this episode Jerome Deroy and Julienne B. Ryan discuss the connection between leadership, vulnerability and storytelling.

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A colander is used for a communication prompt
being authentic

Manage Your Steam! – Tips on keeping your cool at work

When we lose our temper, we fall into our emotional brain, and our thinking brain shuts down. When our thinking brain shuts down, we say and do incredibly dumb things.  We trigger the primitive part of the brain aka the Amygdala. This stimulation triggers a fight or flight response in ourselves, the recipient of our anger, and anyone who might be within earshot. Rational thinking and responses go out the window.

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Narativ's STORY TALKS
communications

Hold On To Your Valuables – Knowledge Management and Storytelling

In our brand new podcast series – Narativ’s Storytalks – Jerome Deroy and Julienne Ryan discuss their observations and learnings around being proactive in collecting and sharing your company’s secret sauce so that critical knowledge is not lost as you experience high turnover.

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Photo courtesy of Bob Dea
communications

Pulling Together – it’s about purpose and trust

In my book The Learned It in Queens Communications Playbook – Winning Against Digital Distraction, I write that developing strong listening skills helps build trust and strong teams. Well, I saw that skill set in action this weekend. I attended dragon boat races at the Dragon Boat Festival in Flushing Meadow Park in Queens, New York.

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being authentic

Using Anecdotes that Work

Put your anecdotes to work! Yesterday, I had the pleasure of participating in an energizing virtual workshop led by Shawn

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communications

Digital Distraction and Communication

On the LifeBlood ENGAGE podcast with George Grombacher, we talked about the challenge of making tech a net positive in your life vs a negative, how to show up, listen and be present for others, and the role storytelling can play in improving our communication.

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communications

Experiencing a miscommunication? Remember to “keep it together!”

What’s My Learned It In Queens Lessons? 1. First, find a smart, creative person who engages in deep listening when you need to solve a problem
2. Listen to their suggestions and give their ideas a chance to percolate. In other words, trust that they know what they are doing.
3. Don’t pick up the phone or fire off an email saying “Whatareyakiddingme?”when you think you’ve been “misheard.”
4. Instead, give yourself and your resource the gift of the pause.
5. Chances are you’ve gotten some great advice, but your brain needs time to process the information.
6. Then say the words that any creative consultant loves to hear “ Thank you” and “You were right and so on point.”

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being authentic

Keep It Authentic!

Last year we all became Zoom aficionados as COVID-19 life propelled us to seek virtual options to connect with each other. We figured out how to adjust lighting, volume, camera placement, and stage backgrounds. We even discovered that Zoom had created a “touch up appearance” option which, depending on the setting could enable us to smooth out a few edges or give the appearance that we were wrapped in a gauzy mist.

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