When we encounter communication challenges, sometimes we just have to woman or man up and ask a trained professional for help.
Websites, apps, and technology enable us to function as self-sufficient beings.  Being an independent professional forces you to be your own IT support.  This role requires us to read many vender-generated pdfs, endure bot-driven chats, and scroll through countless Q & A’s, all in Quixote-like searches for a solution.  One that you often do not find.