Manage Your Steam! – Tips on keeping your cool at work
When we lose our temper, we fall into our emotional brain, and our thinking brain shuts down. When our thinking brain shuts down, we say and do incredibly dumb things. We trigger the primitive part of the brain aka the Amygdala. This stimulation triggers a fight or flight response in ourselves, the recipient of our anger, and anyone who might be within earshot. Rational thinking and responses go out the window.