Parking, traffic, food, and Queens often serve as sources of inspiration for my articles and talks about communication, listening, and
A lesson about public behavior. A couple of weeks ago, my husband and I went to a movie at the
I often talk about the importance of appreciating and using your authentic voice—in the talks I give, the podcast I
Rodney Dangerfield wasn’t exactly your typical leading man. Sweaty, self-deprecating, and always on the losing side of life—he made a
We live in an age where our thumbs are constantly scrolling, our eyes are glued to screens, and our conversations
The author shares a memory of an African American family moving to her neighborhood.
“I thought that you understood what I needed and why.” “I thought that we were on the same page.” “I
One Valentine’s Day in a faraway place called the 7th Grade, I learned a few important lessons about providing feedback.
George Washington offers us great lessons in communications and leadership. The sculpture at the top of the page is called
Have you experienced this issue? You’re having a conversation with someone and then you encounter an onslaught of hashtag#buzzwords, hashtag#jargon
