Hey, it’s Julienne Ryan here! Let’s talk about a little thing I like to call the grand illusion of communication. You know, that pesky assumption we all make—that people are actually listening to us! We waltz into conversations thinking our words are sinking in, that our emails are being read, and that our brilliant insights are being mentally filed for future action. But let’s get real—our assumptions are just about as reliable as a New York street vendor’s promise that you’re buying a designer handbag.
The Communication Assumption Trap
Here’s the deal: we assume that because we sent a message, it was received, understood, and acted upon. That’s wishful thinking. The truth? People are distracted, overwhelmed, and moving at lightning speed. Just because we put something out there doesn’t mean it’s getting through.
We tell ourselves:
- “Of course, they read my email.”
- “I left a voicemail, so they’ll definitely call me back.”
- “I sent a holiday card, so now they’ll want to do business with me.”
- “They understood my message and know exactly what to do next.”
See what I mean? These assumptions are troublemakers. They set us up for frustration and disappointment.
The Digital Age Dilemma
Let me put it this way—take a walk through the streets of New York City (or any city, really). You’ll see thousands of people glued to their devices, moving through life in their own personal digital bubble. It’s not just a city thing—it’s everywhere! If we want our communication to break through, we need to wake up and acknowledge this reality.
How to Overcome Communication Assumptions
Instead of assuming, let’s get smart. Here’s how:
- Confirm, Confirm, Confirm – Don’t just assume your message landed—ask! Follow up and make sure it was received and understood.
- Be Clear and Concise – No fluff. No ambiguity. If you want people to get your message, make it easy for them.
- Get Their Attention First – If someone is distracted, don’t keep talking into the void. Pause. Get their focus, then proceed.
- Adapt to the Listener – Some people love email, others need a phone call, and some won’t respond unless you physically stand in front of them. Figure out what works and go with it.
- Listen as Much as You Speak – Communication isn’t just about making your point—it’s about truly engaging with others. Listen, absorb, and respond accordingly.
Look, I get it—we all want to be heard. But if we keep assuming our words are magically sinking in, we’re setting ourselves up for failure. It’s time to ditch the assumptions and get real about how we communicate. Pause, pay attention, and make sure your message is truly getting through.
Because let’s be honest—if we don’t, we’ll just keep shouting into the void and wondering why no one is listening.
Now, go out there and communicate like a New Yorker—direct, clear, and with just the right amount of attitude!